Classification

AI fundamentals

Classification assigns a category to an input: spam or not, the topic of a support ticket, the sentiment of a review. It is one of the most widespread uses of machine learning in business, often simple to implement and easy to measure.

In practice at Gensai

Gensai uses classification to route requests: a ticket to the right department, a question to the right agent.

Same theme

Artificial intelligence (AI)Algorithm Data Dataset Model (AI)Machine learning Deep learning Neural network Supervised learning Unsupervised learning Reinforcement learning Regression Prediction Training Inference Parameters Hyperparameters Bias (AI)